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Shipping & Returns Shipping & Returns

Shipping Information  

Most In-stock Items ship within 3 business days of order date.  If selecting free shipping, Please allow up to 10 business days from order/payment date for delivery.  However, due to various circumstances including but not limited to holiday high volume mailing periods, shipping may take longer than usual. Items purchased under the same order are not necessarily always shipped together. If you have a question regarding shipping time for a specific item, please feel free to call or e-mail us. We are always happy to be of assistance. We strongly recommend that if you are under strict time constraints for delivery, please select an expedited shipping method and advise us of your situation.

General Information

    All items ordered are subject to availability.

    Shipping and handling charges are applied for each address you ship to. 

    When paying by check or money order, please make payable to PAGERSDIRECT. Orders will not ship until check/money order clears our bank (minimum 5 business day hold).  A $25 return check fee will be applied in the event of a returned check.  For quickest shipment, we suggest using a major credit or debit card for payment.

    For shipments going to a New Jersey delivery address, 7% sales tax will be added to all taxable items.

    PagersDirect does not currently accept orders outside the United States. 

         Shipping Time

    Please allow up to 10 business days from ship date for the delivery of most store items. However, shipping may take longer during some holidays. If you have a question regarding shipping time for a specific item, please feel free to call or e-mail us. We are always happy to be of assistance. Items purchased under the same order are not necessarily always shipped together.

    Shipping Options and Rates:

    You may choose from the following shipping options: 

    • FREE Shipping (First Class Mail 7 to 10 business days delivery time from order/payment date)
    • Priority Mail Shipping ($9.95 with a 4 to 7 business days delivery time from order/payment date )
    • Express Mail Shipping* ($25.00 with a 1 to 2 day delivery time from ship date )
    • UPS Ground ($9.00 with a 1 to 7 day delivery time from ship date depending on shipping address)
    • UPS 2 day* ($25.00 with a 2 day delivery time from ship date not counting weekends)
    • UPS Overnight* ($45 with next business day delivery if ordered by 4pm eastern time)
    • UPS Priority Overnight* ($60 with next business day delivery by 10:30am if ordered by 4pm eastern time)
    • UPS Priority Overnight with Saturday delivery* ($75 with Saturday delivery by 12noon if ordered by 4pm eastern time on Friday)


  • Orders placed after 4pm on Friday and anytime on Saturday or Sunday will be processed on the following Monday excluding holidays.
  • Most Orders received by 4pm eastern time are processed within 72 hours for all in-stock items.  However, some items may ship later than 72 hours due to unforseen issues with our suppliers.  If we feel that we will be unable to meet our delivery timeframe, you will be notified by email of the situation and expected shipping date.

*Certain items may ship directly from our product suppliers and/or paging providers.  Although most overnight delivery and Express Mail orders will ship the same day if ordered by 4pm, circumstances beyond our control may delay the shipment even if ordered by an expedited shipping method.  Customers placing orders using Express Mail or an Overnight Shipping method that cannot be filled in the timeframe outlined above will be notified via email of the situation and the estimated shipping date and delivery date.  If the estimated timeframe for shipping/delivery is unacceptable, customers may cancel with no penalty.

    Expedited Shipping Policy

    A minimum shipping charge of $45.00 applies to all orders shipped overnight by UPS or FedEx in the US. Tracking numbers will be provided by e-mail

    We are open the following days (unless holiday falls on a weekend) but no orders will ship: Columbus Day, Veteran's Day, Black Friday, Christmas Eve, New Years Eve, Presidents Day


Contact Information:

    Po Box 1770
    Vineland, NJ 08362

    Toll Free: 1-877-472-4370

    Contact Us before, during or after hours: PAGERS DIRECT Support

    Regular Business Hours:
    Monday-Friday 10am to 7pm eastern time

    Closed the following Holidays:  New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.  Open all other holidays unless holiday falls on a weekend.  Emergency technicians are on call during all closed and reduced hour holidays.

    Click Here for our Return and Exchange Policies 



0 items
01.Lanyard Coiled Pager Bungee
02.PagersDirect Pager Payment
03.Straight Pager Lanyard
04.PagersDirect New Activation or Swap Request
05.Motorola Advisor Elite Flex Pager w/12 month Alpha Service Plan Selected
06.Motorola LS750 Numeric Pager w/12 month service plan selected
07.Pager Holsters
08.Motorola Express Extra w/ 12 month Service Plan Selected
09.Motorola Advisor Elite Flex w/quarterly alpha service selected
10.Replacement or Spare PagersDirect pager
11.Motorola Wordline Flex Pager w/12 month numeric service plan selected
12.Motorola LS350 with 12 month numeric service plan selected
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Have a question?, Need Help? Call PagersDirect Toll Free 1-877-472-4370


PagersDirect Customer Care Phone Center Hours are: 10am to 7pm eastern time Monday through Friday. You may also contact PagersDirect 24 hours a day, 7 days a week via our online support link at the top of this page. 

To help make the ordering process as simple and seamless as possible:

Please enter your name, address, city, state, zip and contact phone number exactly as your credit/debit card issuer or as paypal has your information on file or your order may be delayed, declined or canceled by our security system.

You will also need the 3 digit ccv code found on the back of your credit/debit card or the 4 digit code found on the front of American Express. If this code is incorrect, your order will be automatically declined.

Motorola Pagers featured on the PagersDirect website are factory refurbished, and fully guaranteed against malfunction.  As with all PagersDirect Pagers currently offered....They also come with the PagersDirect maintenance plan which will repair or replace a malfunctioning pager (not due to physical or liquid damage) free of charge as long as the pager remains in service and the account is current with PagersDirect.   Most Motorola pagers look Brand New, however some models such as the Motorola LS750 may have slight cosmetic differences than the images pictured on our site that will in no way interfere with the operation or reception of the pagers.  If you are looking for Brand New pagers, please consider the Apollo and Unication lineup of pagers also featured on our site.

Why doesn't PagersDirect sell Brand New Motorola Pagers?  Motorola has not manufactured the pagers featured on our site for over 14 years.  Other paging companies offering Motorola pagers are also selling refurbished product although they may not mention it on their websites or literature.

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