Have a sales question?, Problem with a pager?, Need support? Want to switch from traditional paging to Virtual Paging?
This is the place.
Answers to the Most Frequently Asked Questions are here: F.A.Q.
Our most frequently asked question pertains to how to use, setup, retrieve voicemail, numeric retrieval and changing voicemail access codes. Click Here for complete voicemail instructions
If you need to swap out your pager to a replacement pager that we sent you. Use our convenient automated swap-by-phone service. Simply call 1-877-472-4370 ext 735, answer the questions accurately and we will swap out your pager between the hours of 10am and 6pm eastern time.
For all other issues, pager / website related problems, comments, complaints and compliments:
Make sure you give us your name, existing pager phone number including area code if applicable and the best way to contact you. If your pager isn't working, be specific as to the exact issue.
Telling us your pager doesn't work is not as helpful as being specific so that we can help pinpoint the problem and give you a solution. Example..."My pager doesn't work" can mean any of the following: Are you not receiving pages? Is your pager physically broken, lost or damaged? Are there segments missing in the LCD display? Is the pager phone number disconnected when calling?
The most common issue to not receiving pages is a weak battery. Even if the low cell indicator is not showing...Before contacting PagersDirect, change your battery and replace with a fresh Alkaline name brand battery such as Duracell or Energizer.
In some model pagers such as the Motorola LS750, if you insert the battery in the wrong direction, your pager will vibrate continuously and not display anything. If this happens, simply turn the battery around and reinsert. Be sure to test page your pager by calling your own pager phone number and paging yourself after changing the battery.
Please allow up to 24 hours for a response from PagersDirect Online Customer Support.
Emergency/Urgent Support requests are addressed as they arrive.
Regular Business Hours:
10am to 7pm (EST) Monday through Friday
Phone support is available during regular business hours.
Closed on the following holidays: Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Years Day.
We are open the following days but no orders will ship: Veteran's Day, Black Friday, Christmas Eve, New Years Eve
Technical & Sales Support is available before, during and after hours, weekends and holidays via email by contacting support here: